BRAESIDE ORDERING INFORMATION 

-GOVERNMENT BUYERS WELCOME!

Braeside Displays is proud to be a major supplier of point-of-purchase, point-of-sale and point-of reference displays for hundreds of government agencies throughout the United States. Please see our Government Agency Purchasing Program page for additional information.

-MINIMUM ORDER REQUIREMENTS

-UNIT AND CASE PACK QUANTITIES

When placing an order, please enter the number of individual units desired in the quantity box on the product detail page, rather than the number of cases. Our system will automatically convert this to the appropriate number of full cases for processing.

While individual units are available for purchase, we strongly encourage ordering in full case pack quantities. This approach is designed to reduce production costs and provide you with savings on processing and shipping.

For products eligible for case breaks, you may purchase in non-case quantities. A nominal case break fee of $10 will be applied for each product purchased in non-case quantities. This fee helps cover the costs of unpackaging and repackaging your order to ensure it arrives in excellent condition, allowing us to maintain low discount pricing for your volume purchases.

-VOLUME DISCOUNTS

-CHECKING OUT

Payment Methods:

Credit Cards: We accept Discover, MasterCard, Visa, and American Express. (Certain limits apply.)

Checks (Mail Orders Only): Please enclose your check with your order and make it payable to Braeside Displays.

Mail Orders Address:  Braeside Displays, PO Box 776955, Chicago, IL 60603.

OPEN A CREDIT ACCOUNT

To qualify for credit terms, an initial minimum order of $2,500 is required.

Prior to placing your order, please download, complete, and return the Credit Application form linked below.

Your first order must include a purchase order of at least $2,500, submitted along with your completed credit application.

Upon approval, terms will be net 30 days for firms with satisfactory credit ratings.

Please provide five current credit references, including a bank. Allow 10 days for credit establishment.

Purchase order numbers are required before processing your order.

• Order Form  (pdf)
• Credit Application  (pdf)
• W-9 Form  (pdf)

SALES TAX EXEMPT PURCHASES

Many of our customers make tax-exempt purchases, and we are here to assist you if your purchases qualify for exemptions. Braeside Displays is registered to collect sales tax for various states and localities. We will include applicable sales tax on website purchases unless you provide a valid tax exemption certificate for each state you wish us to ship to. Sales tax exemption requests are often validated after orders are placed; therefore, your orders will initially include sales tax. Once we receive and validate your exemption documentation, a credit will be issued to your initial order's original form of payment.

If you are tax-exempt and placing your first order with Braeside Displays, please follow these steps:

1. Email a copy of your tax-exemption certificate to orders@braesidedisplays.com.
2. Add the products you wish to purchase to your shopping cart.
3. When you are ready to check out, complete the "Create an Account" form to continue.
4. If applicable to your state, you may see sales tax applied to your order on the Payment page.
5. Before submitting your order, leave a note in the Comment section of the Payment page stating that you have emailed your tax-exemption certificate to us.
6. Click "Place Order" to complete your purchase.

When we receive your order, we will credit any sales tax that may have been applied. If you created an account, we will also apply your certificate to your account so that all future orders will automatically be tax-exempt.

Creating an account also allows you to track shipping progress, quickly reorder from a Favorites list, review previous orders, store multiple shipping addresses, assign multiple user logins to a single account, and much more.

If you have any questions or need assistance, please contact us.

Find additional sales and use tax information related to your State on our Special Tax Information page.

Terms and Conditions

The following terms and conditions apply to all purchase orders accepted by Braeside Plastics. All terms and conditions govern all purchase orders accepted by Braeside Plastics.

In the event of any inconsistencies between these terms and conditions and those referenced on customer purchase orders, the terms outlined here shall prevail and govern the contractual relationships between Braeside Plastics and its customers.

Deposits and Custom Orders: Unless otherwise agreed in writing, a 50% deposit is required on all custom projects or stock items that exceed the maximum quantity available on www.braesidedisplays.com.

Production Line Stoppages: Braeside reserves the right to charge the customer for production line stoppages caused by delays in the arrival of customer-supplied components, shipping containers, or any other materials required to complete the full pack-out. Customers should also anticipate charges for space considerations and extra handling for delays in starting projects beyond the scheduled launch date.

Shipping and Delivery: Braeside will make reasonable efforts to meet customer-targeted ship dates. However, Braeside will not be liable for any penalties, expedited freight costs, or extra charges of any kind for merchandise that arrives beyond the targeted date, unless explicitly agreed upon in writing by an authorized representative of Braeside Plastics.

Proprietary Materials: All specifications, documents, CAD programs, technical descriptions, know-how, processes, prototypes, samples, designs, files, artwork, drawings, sketches, film positives, negatives, deliverables, goods, products, molds, intellectual property, confidential information, or other materials devised by Braeside Plastics in conjunction with a particular project remain the intellectual property of Braeside Plastics, unless specifically itemized as a ‘deliverable’ and assigned a transactional value on a purchase order.

Damage and Shortage Claims: Any claims for damage, shortages, or rejected parts must be made in writing within 5 days of receipt of goods. Claims for lost or damaged shipments shipped by the customer’s carrier must be filed with the delivering carrier by the customer. Braeside is not responsible for replacing items damaged in transit by the customer's carrier.

Return of Materials Authorization (RMA): No returns will be accepted without an RMA form. Credits will be considered upon inspection. No credit will be granted if the part has been repackaged, altered, defaced, or if any additional operation has been performed on it. Imprinted orders, custom orders, and custom runs of stock items are non-returnable.

Customer-Supplied Parts Liability: Braeside Plastics assumes no liability for the failure of customer-supplied or specified parts, including but not limited to adhesives in lieu of mechanical fasteners, electronics, or material discoloration.

Freight Requirements: Incoming freight should be sent to Braeside on pallets with clearly identified product descriptions and quantities. Packing lists must be included. Braeside reserves the right to charge for floor-loaded freight and labor for off-loading non-palletized freight during nonstandard operating hours.

Order Variance: Purchasers agree to accept overages or shortages not exceeding 10%, to be charged pro rata unless specified per quote.

Storage Fees: If Braeside holds material or finished parts for more than 30 days post-order completion, storage fees may be applied. Alternatively, Braeside may ship the materials at the customer's expense to a designated location. Without payment or direction from the customer, Braeside may abandon the material without further notification.

Order Cancellations and Changes: Cancellations or changes to orders may incur additional charges. Cancellations are not permitted on custom orders or stock items exceeding the maximum quantity available on www.braesidedisplays.com.

Returns and Refunds: Stock items cannot be returned after 30 days. Stock items ordered in quantities greater than those available online are non-returnable and non-refundable. Custom items are also non-returnable and non-refundable.

Legal Fees: Braeside shall be entitled to recover attorneys’ fees and related costs if legal action is necessary due to the customer's failure to pay.

• Terms & Conditions Approval Form (pdf)